The 80/20 Report

Kim Nishida
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Tuesday, October 23, 2007

Do You Have Exit Mentality?

I am fresh back from a rejuvenating vacation at the North Rim of the Grand Canyon. That's me all bundled up to ward off the bitter cold, probably around 38 degrees. (We Californians are such weather wimps!)

We stayed at the historic Grand Canyon Lodge and were actually there for the closing day of the season. Although I'm not complaining about the service we received, I have to say, it was clear that nearly every single staff member we encountered suffered from a huge bout of Exit Mentality. And they weren't shy about it. We asked each employee how they felt about leaving for the winter and what their upcoming plans were until May when the lodge reopens. Their response could usually be boiled down to 3 words, "I am DONE."

Do you know that feeling? When you are just so over working with a difficult client who is getting ready to wrap up their current contract? Or you can't wait until your membership runs out with a particular networking groups or organization? We have all experienced this phenomenon at some point.

So what's the solution? Or is this truly a problem? How does this mentality affect you and your business? Does it impact your performance, ability to generate new business, or attitude? Only you can say for sure.

Or maybe you see evidence of this in your own team members or staff. How can you lovingly or curtly, depending on your personal style, call this to their attention and address it in a productive manner?

If you discover that you have momentarily checked out and are just going through the motions, make the time to recharge and get excited again about the vision for your business.

For the notes to a recent training I led at the Results Mastery Club on strategic planning and refining your vision, click here.

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posted by Kim Nishida | 9:54 AM

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